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Questions and Answers:

Many of these answers are based on my opinion, so use them more as guidelines. If you have other questions not answered here, feel free to ask. If your question is one that we start getting asked a lot, there’s a good chance it will appear here in the near future.

Q: Should I upgrade to Vista/Windows 7?
A: Depends on what you use your PC for, and how good it is.  If your PC meets the minimum hardware requirements, going to Windows 7 is a viable option.  I wouldn't push for an upgrade like this because unless your looking for a specific feature one OS has over the other, it's mostly just cosmetics and somewhat pricey.

Q: Should I downgrade to XP?
A: Maybe.  If you need a machine that operates as fast as possible and don't really care how pretty it looks, then yes.  XP is a solid OS and really built for doing work.  Windows and aplications will open and work faster (in most cases), and XP is my operating system of choice.

Q: Is my computer too old?
A: Probably not, but again, depends what your using it for. If your PC is from 2002 or newer and you mostly just use it for web browsing and typing papers, you'll probably be OK.  If you use your system for working with pictures and movies, your going to need something newer and more powerful.  If you want to play high-end, newly released video games, your going to need even more power.  The best thing to do is figure out what you'll be doing with you PC, then we can provide an idea of what specs you system should have.

Q: Should I upgrade my computer or get a new one?
A: Depends on the budget. Upgrading can quickly add up to the cost of a new PC, especially if you have people or services install the upgrades for you. Most of the time, I’d say get a new PC. It’s going to be faster, and you can either sell the old one or use it in a network. There’s actually a lot of things you can do with older PC’s, contact us to find out some of these options.

Q: Do you work with Linux?
A: Yes, but we wouldn’t offer my tech services to the linux OS because of the variance in flavors. Besides that, hardware support can get pretty tricky in terms of compatibility. If you have a specific question I can try to assist, but I may not have an answer.

Q: Do you have support contracts, service agreements?
A: Not yet, but check again soon as we constantly update or services.

Q: Do you perform on-site repairs, or drop off?
A: Both, it’s a matter of scheduling and pricing that you would want to consider when choosing the service type.

Q: Ballpark, how much will the work cost?
A: Without knowing what you want, I’d guess $60. Chances are that if it’s over $100 worth of work (and I’ll know pretty fast after hearing the symptoms), I’m going to recommend you explore other options.

Q: How fast can you perform the service?
A: Depends on workload and what you need done. We will provide a time frame after getting an understanding of what work needs to be done.

Q: Someone I know can do <whatever> and I want to be able to do that too. Can you help?
A: More than likely. Computers can do some pretty amazing things if you know how to instruct them. Let me know what you want to do and I’ll let you know the details. One thing is for certain, MC² can make your PC do things that Geeksquad or any other service couldn’t do.