Home>
Products>
Services>
Policies>
Support>
Contact Info

Operating System Recovery/Restoration

Sometimes your operating system (Windows) may need to be reinstalled - we can help.  The only condition to this is you must have a valid license for the operating system being installed - we cannot install illegal copies of windows.  The discs are not needed, only the appropriate key which is normally found on the PC tower or on the bottom of a laptop.  If you cannot find your license key, we will attempt to assist with this - it's hiding somewhere.

Operating System Install Options

Price
Basic Operating System Install
  • Old files backup up (when applicable)
  • Format the hard drive and reinstall the operating system
  • Updates to Windows will ba applied
  • All hardware drivers for components inside the computer will be reinstalled
  • Recommended/Standard Installs will be added
$50
Returning Customer System Install
Since we're now familiar with your system and have knowledge of what needs to be done, it's less expensive (since we need less time) should you need your OS reinstalled in the future.
$35
Whats NOT Includedd
There's a near certain chance that you had other programs installed before your system needed to be restored.  It may be one program, may be 100 programs.  Either way, we can't put these programs back on your system, you'll have to be responsible for that.  If you really need us to do this for you, see the Software Upgrades, Installs and Support  section, or keep reading to learn about other software installations we can provide.

In addition to the Operating System being installed, there are a few choice pieces of software we recommend having installed to increase productivity, speed and your user experience.

Software Installation Types

Price

Recommended, Standard Installations

Unless you specify for these not to be installed, they will be put on your system to improve stability.

Flash Extension

This pluggin allows you to play mdeia content in web pages such as YouTube.

Java Extension

This pluggin allows you to run java content in web pages found on many sites.

Adobe Acrobat

Many web pages and scanned documents are in pdf format.  This is the stadard application for viewing this content.
$0

Additional Installations

These are other programs you may want to have installed.  These have to be selected by you.  These programs MUST be free, or you have to provide the purchased software to be installed.

AVG Antivirus

This runs on your PC trying to prevent viruses and Malware infections.  

Malwarebytes

This is a Malware removal tool, should you need it due to an infection.  

Firefox

An alternative browser to Internet Explorer, and much safer.  

Trillian

A multi-protocol chat program that will allow you to communicate with friends on AOL, MSN, and Facebook to name a few.  

iTunes

The most popular music software currently out.  

Startup CPL

If too many things are loading when you start Windows, this will allow you to turn off services that are unnecessary.  

K-Lite Codec Pack

Some video files will not be able to play without this being installed.  

MagicDisc

Will allow you to run CD/DVD programs without the physical disc.  

TraySaver

If you don't want to see a bunch of icons near the clock, this will stack them into one icon.  

Free Launch Bar

If you don't want to see a bunch of icons near the start button, this will stack them into one icon.  

Unlocker

The extension allows you to force the deletion of files that are opened by the operating system or another program

Winamp

A lightweight player for most audio files.  

Media Player Classic

A lightweight player for most video files.  

Other (Please Specify)

   
$10 for as many as you'd like (only 1 'Other' can be specified), or
$2.50 per install

But what if something goes wrong?  You just got your system back and still have a few questions you now realize you forgot to ask.  You could try getting support over the phone - especially if it's something that seems simple, but it's normally easier to see things live.  This option might be for you. 

Remote Assistance

Price
Performed via VNC.   If something isn't working properly, we can check it out remotely.  This will save both time and money, and offer a round-the-clock support option.
*Note: This option requires a compatible router, the configuration of a static IP, and proper port forwarding.
$10